{"id":942,"date":"2025-03-12T05:28:40","date_gmt":"2025-03-12T05:28:40","guid":{"rendered":"https:\/\/telco.ubteam.com.au\/?p=942"},"modified":"2025-03-12T05:41:41","modified_gmt":"2025-03-12T05:41:41","slug":"how-to-use-samsung-members-diagnostics","status":"publish","type":"post","link":"https:\/\/telco.ubteam.com.au\/index.php\/2025\/03\/12\/how-to-use-samsung-members-diagnostics\/","title":{"rendered":"How to use Samsung Members Diagnostics"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>With the Diagnostics feature in the Samsung Members app, you can check several aspects of your smartphone to make sure everything is working properly. You can also share info with other Samsung users, read news, tips and more thanks to the Samsung Members app.\u00a0<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/telco.ubteam.com.au\/media\/Samsung%20Galaxy_%20How%20to%20use%20the%20Phone%20diagnostics%20feature%20720.mp4\"><\/video><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Before you use the Diagnostics feature, be sure to verify that your device&#8217;s software and related apps are updated to the latest version. To update your mobile device&#8217;s software, follow these steps: Device settings > Software update.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to diagnose your phone using Samsung Members App.<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/images.samsung.com\/is\/image\/samsung\/assets\/dotcom\/mobile\/july\/july-001---how-to-use-samsung-members-diagnostics\/2-britishenglish-images-how-to-use-diagnostics-in-samsung-members.png?$448_N_PNG$\" alt=\"\"\/><figcaption class=\"wp-element-caption\"><strong>Step 1.<\/strong>\u00a0Open the Samsung Members app and tap \u201cSupport\u201d.<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background\"\/>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/images.samsung.com\/is\/image\/samsung\/assets\/sg\/support\/members-diagnostics111.png?$448_N_PNG$\" alt=\"\"\/><figcaption class=\"wp-element-caption\"><strong>Step 2.<\/strong>\u00a0Tap \u201cPhone Diagnostics\u201d.<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background\"\/>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/images.samsung.com\/is\/image\/samsung\/assets\/dotcom\/mobile\/july\/july-001---how-to-use-samsung-members-diagnostics\/4-britishenglish-images-how-to-use-diagnostics-in-samsung-members.png?$448_N_PNG$\" alt=\"\"\/><figcaption class=\"wp-element-caption\"><strong>Step 3.<\/strong>\u00a0Tap \u201cTest all\u201d to start Diagnostics.<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Follow the on-screen instructions to test the performance of your smartphone. You can skip some parts of the process and return to them whenever you want. If you want to review a specific function of your smartphone, simply tap on the icon to begin the test.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/images.samsung.com\/is\/image\/samsung\/assets\/dotcom\/mobile\/july\/july-001---how-to-use-samsung-members-diagnostics\/5-britishenglish-images-how-to-use-diagnostics-in-samsung-members.png?$ORIGIN_PNG$\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Please note:<\/strong>\u00a0You must verify your Samsung account to use the Diagnostics feature.\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the Diagnostics feature in the Samsung Members app, you can check several aspects of your smartphone to make sure everything is working properly. You can also share info with other Samsung users, read news, tips and more thanks to the Samsung Members app.\u00a0 Before you use the Diagnostics feature, be sure to verify that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[2],"tags":[27,26],"class_list":["post-942","post","type-post","status-publish","format-standard","hentry","category-phone-mobile","tag-applications","tag-apps"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"tp-image-grid":false},"uagb_author_info":{"display_name":"Gavin Killackey","author_link":"https:\/\/telco.ubteam.com.au\/index.php\/author\/gavin-killackey\/"},"uagb_comment_info":0,"uagb_excerpt":"With the Diagnostics feature in the Samsung Members app, you can check several aspects of your smartphone to make sure everything is working properly. You can also share info with other Samsung users, read news, tips and more thanks to the Samsung Members app.\u00a0 Before you use the Diagnostics feature, be sure to verify that&hellip;","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"March 12, 2025","get_modified_date":"March 12, 2025","category_list":{"category":[{"term_id":2,"name":"Mobile","slug":"phone-mobile","term_group":0,"term_taxonomy_id":2,"taxonomy":"category","description":"","parent":0,"count":17,"filter":"raw"}],"post_tag":[{"term_id":27,"name":"applications","slug":"applications","term_group":0,"term_taxonomy_id":27,"taxonomy":"post_tag","description":"","parent":0,"count":4,"filter":"raw"},{"term_id":26,"name":"apps","slug":"apps","term_group":0,"term_taxonomy_id":26,"taxonomy":"post_tag","description":"","parent":0,"count":4,"filter":"raw"}]},"author_name":"Gavin Killackey","author_url":"https:\/\/telco.ubteam.com.au\/index.php\/author\/gavin-killackey\/","author_email":"gavin.killackey@ubteam.com","author_website":"https:\/\/telco.ubteam.com.au","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Gavin","author_lastname":"Killackey","user_login":"gavin.killackey","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/e78a75c7018b8af20850543a094d8c75c298c795c478f27ed7f5dd728bc0cfcd?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/e78a75c7018b8af20850543a094d8c75c298c795c478f27ed7f5dd728bc0cfcd?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/e78a75c7018b8af20850543a094d8c75c298c795c478f27ed7f5dd728bc0cfcd?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/telco.ubteam.com.au\/index.php\/category\/phone-mobile\/\" alt=\"Mobile\"  class=\"category-phone-mobile\">Mobile<\/a> ","post_tag":"<a href=\"https:\/\/telco.ubteam.com.au\/index.php\/tag\/applications\/\" alt=\"applications\"  class=\"post_tag-applications\">applications<\/a> <a href=\"https:\/\/telco.ubteam.com.au\/index.php\/tag\/apps\/\" alt=\"apps\"  class=\"post_tag-apps\">apps<\/a> "},"_links":{"self":[{"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/posts\/942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=942"}],"version-history":[{"count":7,"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/posts\/942\/revisions"}],"predecessor-version":[{"id":954,"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/posts\/942\/revisions\/954"}],"wp:attachment":[{"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/categories?post=942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telco.ubteam.com.au\/index.php\/wp-json\/wp\/v2\/tags?post=942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}